Complications

Why do retail companies have to make everything so complicated?? If you don't already know, CVS has this thing they call "extra bucks" as a reward for CVS card owners. The card is free, so it's like they are giving you money back for free. This week, we have our twelve pack cokes on sale. Nothing new about that until we get into what everyone else sees as complicated.....and thats the prices. It plainly says, "YOU PAY: 4/1$13.00" Nothing odd about that right? That alone is actually a pretty good price considering how high everything is now. Below the "YOU PAY," there is the "extra bucks reward on 4." It is $3.00. This is a coupon that prints on your receipt after the purchase. This is where it starts getting frustrating for the employee. The ad then states..... "It's like getting them for: 4/$10.00." Now that is an awesome deal! So any customer that has a card, but doesn't understand how to use it, I have to explain it. I explain it as simple as I just did in this, about 3 to 4 times to one customer. They still don't understand, complain about it, refuse to take the product on sale, and then leave. Why can't CVS just have the sales without the hastle of coupons, or what they call, extra bucks?????

I guess you can see today sucked at work. We were really busy. Shouldn't say much about that because it does make the day go by faster. But when you are so busy, doing like, 5 things at once, not only does it get crazy in the store, it gets crazy in your head. Sometimes I don't see how in the world I do it, and do it right. Not once has my money drawer came up short, I haven't had any checks missing, I mean everything still comes out correct.

I still just wish there was an easier way to explain how the CVS card worked......